What Services Do You Provide?
Our services are from private transportation services, and we carry out your transfers to the addresses you specify safely and comfortably with our new model vehicles.
We attach importance to the date and time you set. In case of errors caused by us, our company covers grievances such as flight tickets and accommodation. In addition, the vehicle managers working in our company consist of knowledgeable personnel who are well-versed in Istanbul, who have passed all the necessary training and have special vehicle usage certificates, are helpful and will answer your questions carefully.
If My Plane Is Delayed, Do You Charge Extra Fee?
Istanbul Transfer Airport / Airport is meticulous in transfer services. Our staff, who follow the developments regarding your flight status, have the information that your flight has been delayed yet, so no extra fee is charged.
What Happens If My Flight Is Canceled, What Should I Do?
If your flight is canceled, you can reach us 24/7 via our service phone numbers and inform that your flight has been canceled. In this case, your transfer request will be put on hold for 24 hours, and you can renew your transfer service at no additional cost.
Where Will I Find The Driver At The Airport?
Our driver will be waiting for you with the private vehicle you have specified, outside the airport customs gate.
Do You Have Baby Seats In Your Vehicles?
We provide all possibilities in our vehicles. In this sense, we also provide a special seat for babies. You just need to indicate to us at the time of booking that a baby seat should be in the vehicle.
How Do You Receive Payments for Your Services?
There are many payment options accepted by our company. We aim for our customers to pay in the easiest and most affordable way. The payment options we offer in this direction; We accept it in the form of cash, credit card or money order.
Can I Cancel the Reservation?
Yes, you can cancel your reservation without paying any cancellation fee.